synchronous
Open REST
- products
- subscribers
- orders
- balances
- payments
The platform: what is inside, and how it connects
Avante MVNx Suite sits between your business and the host network: one API above it, standard telecom interfaces below.
- One API
- REST, asynchronous events, WebSocket
- Below the API line
- Avante integrates and operates it
- Deployment
- on-premises, private cloud or managed
Reviewed by Alexander Donskoy, Sales Director, Avante · Last reviewed 2026-09
Where the platform sits
Your landscape
you own and operate
- app and web
- CRM
- core business systems (core banking, ERP, POS)
- data platform / CDP
- payment gateway
- loyalty engine
Avante API — open REST · asynchronous events · WebSocket — one integration surface for the whole stack
Channels and care
- CRM agent workspace
- Selfcare
- Seller / dealer portal
- Chatbot
Business processes
- BPM
- WFM
- Order capture
- KYC
Customer and campaigns
- CRM
- Campaign management
- DMP / CDP
- Loyalty
Charging and billing
- Product Catalog
- Online Charging (OCS)
- Convergent Billing
- Interconnect (IBS)
Provisioning and traffic
- Service Provisioning
- Mediation
- DSA
- MNP
- Traffic integrator
Standard telecom interfaces — provisioning, online charging, mediation, SIM and eSIM, number portability, roaming, settlement
The host operator
host owns, Avante integrates
- radio and core
- SMSC / A2P
- HLR / HSS
- eSIM platform
- MNP platform
- roaming
Avante yours or the host's
Your app, CRM, loyalty engine, data platform and payment gateway connect above the line through one API. The host's radio, core, SMSC, HLR/HSS, eSIM, MNP and roaming platforms connect below it through standard telecom interfaces.
Modules
01
Charging and billing
- Avante OCS — real-time online charging: balances, allowances, session control, prepaid and hybrid; deducts as usage flows and terminates the session when the balance is exhausted.
- Avante Billing — convergent billing for prepaid, postpaid and hybrid in one rating engine; mid-cycle proration configurable per product.
- Avante Product Catalog — plans, bundles, add-ons, partner offers and reward rules as configuration; new offers without a development project.
- Avante IBS — interconnect and wholesale settlement: host, partners, tenants, roaming.
02
Provisioning and traffic
- Avante SP — low-code service provisioning to the host's HLR/HSS, SIM/eSIM platform and network elements.
- Avante Mediation — collection, normalisation and pre-rating of usage records from host and own elements.
- Dynamic SIM Allocation — SIM and eSIM inventory, allocation and lifecycle.
- Number portability — MNP adapters and porting workflows per market.
03
Channels and customer care
- Avante CRM — one agent workspace: subscriber record, plan and allowances, SIM/eSIM, usage, communications and service actions.
- Avante Selfcare Portal — subscriber and partner self-service, web and app.
- Avante PRM — partners, dealers, agents, franchisees: onboarding, commissions, limits.
- Avante Loyalty — rewards, discounts and programmes driven by telecom and partner events.
04
Integration, process and regulatory
- Avante API — open REST, asynchronous events, WebSocket; one surface for your systems.
- Avante BPM / WFM — processes, workflows, field and back-office work. → /products/bpm · /products/wfm
- Avante DMP — customer data, reporting and BI; golden record for CDP use.
- Regulatory — statutory extracts and reporting, lawful-interception hand-off points, KYC records per market.
One integration surface
You integrate once, with the Avante API. Your app, CRM, data platform and payment gateway work against one contract, and the host operator's systems below it are connected and operated by Avante.
push
Asynchronous events
- lifecycle
- usage thresholds
- porting
- payment outcomes
live
WebSocket
- agent workspace
- chat
- other real-time channels
Asynchronous events are the feed a bank's risk engine or a retailer's loyalty platform subscribes to.
Interfaces to the host operator
Interface responsibilities and the technical annex are agreed at discovery; the host's engineering queue is usually the long-lead item.
| Function | Interface / protocol | Model where it applies |
|---|---|---|
| Subscriber provisioning | HLR/HSS provisioning interface (host-specific; SS7/Diameter-based or API) | Medium (host HLR/HSS), Full (own) |
| Online charging | Diameter Gy / Ro, or host charging API | Medium, Full |
| Policy | PCRF / PCF integration where the host exposes it | Medium (optional), Full |
| Usage records | mediation feeds (CDR/EDR) from host and own elements | all |
| SMS / USSD | SMSC, A2P, USSD gateway | all; USSD self-service common in Africa and the Middle East |
| SIM and eSIM | SIM profile and eSIM platform (SM-DP+) integration | Medium, Full |
| Number portability | national clearinghouse adapter and certification | markets with MNP |
| Roaming | TAP/NRTRDE clearing, GRX/IPX transport, real-time roaming charging where the host supports it | Full; Medium via host |
| Settlement | wholesale reconciliation with the host; tenant settlement for MVNE/MVNA | all |
What "pre-built integration" means here
A vendor library of "200 or more pre-built integrations" can mean three different things.
01
Built once
A connector built for a previous customer and not deployed since.
02
Maintained and certified
Actively maintained, certified against the current version of the external system, and in production at several customers.
The only reusable asset
03
Not built yet
Something the vendor is confident it can build.
Avante's library covers host network interfaces, number portability adapters across multiple markets, payment and mobile-money gateways, KYC providers and roaming clearing. Before a plan is finalised we run an integration scoping phase that classifies each connector for your deployment into one of those three categories, so the delivery timeline reflects what is reusable and what is a project.
For HLR/HSS provisioning, MNP and the primary payment gateway, before signing
- 01How many production deployments
- 02Which API version
- 03Who maintains it
- 04Whether it is in the licence
Deployment options
| 01On your premises | 02Private cloud | 03Managed service | |
|---|---|---|---|
| Where the data lives | Your perimeter or an approved data centre | A dedicated environment in your region | Avante's managed environment |
| Who operates it | You, with Avante support | You or Avante | Avante, 24×7 from launch |
| What crosses the boundary | Signalling and traffic only | Per your security standards | Agreed in the service description |
| Typically chosen by | Government and banking customers | Multi-market operators | Launches without an in-house BSS team |
| Commercial model | Licence | Licence or subscription | OPEX-based |
In every option
150M+
subscriber load proven in testing
multi-host
one BSS across several host networks
multi-market
multi-currency and multi-language operation
role-based
every access logged under a role model
Security and compliance
Access
Role-based access with a full audit trail.
Perimeter
Deployment inside the customer's perimeter where required.
Regulatory
Per-market KYC and SIM registration records, statutory extracts and lawful-interception hand-off points defined with the host under national law.
Recognition
TM Forum member. Best Moonshot Catalyst 2025 for the ODA-in-a-Box modernisation engine.
Detailed technical documentation and the interface annex are provided after an NDA and a working session with the MVNO architecture team.
Request the interface annexOne workspace instead of four systems
An agent answering a billing question should not have the catalogue in one tab, the charging system in another and the SIM inventory in a third. Below is the shape of the Avante CRM agent workspace: one subscriber record, with the plan, the allowances, the SIM and the history attached to it.
Avante CRM
Subscriber record
- active
- postpaid
- corporate account
- multi-line
Plan and allowances
- Data12.4 / 20 GB
- Voice340 / 500 min
- Messagingunlimited
- RoamingEU zone, on
SIM and eSIM
- ProfileeSIM, downloaded
- ICCIDon file
- Spare profileone
- Deviceregistered
Recent activity
- Invoiceissued
- Top-upconfirmed
- Plan changescheduled
- Roamingenabled by agent
Frequently asked questions
Is charging real-time or batch?
Real-time. Avante OCS rates usage as it flows and terminates sessions when balances are exhausted, which is what keeps prepaid margins intact at scale. Batch rating leaves a window in which subscribers consume beyond their balance.
Does the platform support prepaid and postpaid in one system?
Yes. Avante Billing is convergent: prepaid, postpaid and hybrid plans run in one rating architecture, so a subscriber can move between them and a product range can expand without a second billing system.
How does the BSS talk to the host operator?
Through standard telecom interfaces: provisioning to HLR/HSS, Diameter-based online charging, mediation feeds, SMSC/USSD, SIM/eSIM platforms, MNP clearinghouses and roaming clearing, plus wholesale settlement. Which of these apply depends on the operating model, and the technical annex lists them per project.
Can we integrate our own app, CRM and data platform?
Yes, through the Avante API: REST for transactions, asynchronous events for lifecycle and usage, WebSocket for real-time channels. Bank and retail launches typically integrate the customer app, the loyalty or CDP platform and the payment gateway.
Where does the data live?
Where you decide: on-premises, in an approved data centre, in a private cloud or in Avante's managed environment. Government and financial-services deployments keep the subscriber database and records inside their own perimeter.
Which Avante products are in the MVNx Suite?
The suite is assembled from the Avante product line: OCS, Billing, Product Catalog, IBS, SP, Mediation, CRM, Selfcare Portal, PRM, Loyalty, BPM, WFM, DMP and Campaign Management. It is deployed whole or as the modules your model needs.
See it before you scope it
A demo of the catalogue, charging and agent workspace on an offer like yours, and a first cut of the interface list for your host.