What does Avante expect a partner to bring?+
A market you already work in, customer relationships you already have, and people who can carry a technical conversation with an operator or a large enterprise. Local delivery capacity matters more than telecom billing experience: product knowledge is trainable, trust in your market is not.
Do we have to be a telecom company?+
No. A large part of the demand for this platform comes from banks, retailers, public bodies and ICT providers, not from operators themselves, and the integrators around them are usually IT companies, not telecom specialists. One thing is not optional: somebody on your side who owns the technical conversation and stays in it after go-live.
What are the commercial terms?+
They are agreed per market and per deal, and this page publishes no rates, shares or tiers because there is no standard scheme to quote. Ask in the first conversation: it is the second thing we discuss, after whether there is a fit at all.
Who talks to the customer?+
You do. Deal registration exists so that the partner who brought an opportunity is the one credited for it, and so that two routes do not arrive at the same customer with the same platform. Our architects join demos, workshops and RFP answers when you want them there.
Who supports the customer after go-live?+
You keep the first line, in the local language and local working hours. Second line on the product sits with Avante: defects, escalations that reach the code, patches. Where the customer buys managed operations, which side runs them is settled before the contract is signed.
Can a partner deliver an Avante project on its own?+
Over time, a large part of it: configuration, integrations to the customer's systems, localisation and support are exactly what a local team should own. The product-side work stays with us until your team has delivered enough to take it: architecture, host and network interfaces, migration of a live base. That judgement is made per project, not by a certificate.
What if our customer wants to become an MVNO?+
Then the operating model decides most of the scope: who owns the catalogue, the charging, the billing and the subscriber data, and who owns the licence and the network. Start from the operating models page, bring us in early, and expect the host agreement and the regulator to set the timeline rather than the software.