Key features
All in one place
All the information you need for convenient self-service is in one place: contact information, linked packages and services and their current statuses, account balances, both monetary and real (bonus).
Display of offers
Displays the deals offered to any specific customer from the company. These offers are generated by the systems Avante PC and Avante CM, and the set of available offers can change depending on the actions of the customer.
Management of services
A customer can control their own products and services, both those that are currently connected and those that are accessible for connection or purchase. For example, a user can independently connect a package of services required for international travel (roaming).
Payment acceptance
Avante Seflcare Portal is compatible with a variety of online payment systems. Payments are received and credited in real time.
Financial information
Displaying the history of the company's financial relationships with the customer. It could be bills, invoices, payments history or transations.
Details
Detailed information regarding a subscriber's use of services. The data can be shown in the subscriber's personal account interface or distributed as a file through e-mail.
The system is built to handle high loads and a big number of subscribers. For optimum fail-safety, the system is constructed using technologies that allow the load on the subscriber self-service portal to be distributed equally. One major difference in this method is that both subscriber authorization routing and load balancing on individual pieces combined in a cluster are fully automated.
