Avante Selfcare Portal is a cutting-edge self-service portal that enables customers to execute a variety of administrative tasks for the services they use on their own. The platform enables complete customization of the system for the needs of the organization, providing customers with the most comprehensive range of self-service alternatives.
The ability of Avante Selfcare Portal to perform under tremendous load and tolerate one-time bursts of subscriber activity is an important feature. The system, which has over one million subscribers, is installed in a cluster configuration to handle peak loads and eliminate service outages.
The system is built to handle high loads and a big number of subscribers. For optimum fail-safety, the system is constructed using technologies that allow the load on the subscriber self-service portal to be distributed equally. One major difference in this method is that both subscriber authorization routing and load balancing on individual pieces combined in a cluster are fully automated.